Two and a half days of industry trends, relationship building, data, and solutions.
10:00am – 5:00pm

Registration & Information Desk

Location: Morris Inn
2:00pm – 2:45pm

Opening General Session

Location: Smith Ballroom at Morris Inn
Hard Pivot: The New Model for Dining Services

In the wake of the COVID-19 pandemic, foodservice is forever changed. Operators from across noncommercial share their experiences with adapting amid a global crisis and how they’re positioning their teams for the future.


Associate Vice President – Business Services
Northeastern University

Executive Director of Food & Nutrition Services
MD Anderson Cancer Center, Houston

3:00pm – 3:45pm

FSD Educational Workshops (choose 1 of 3)

What’s happening in restaurants: Examining the top trends

Winsight editors slice and dice what’s taking shape on the restaurant side of the foodservice business, covering everything from menu and operational trends to emerging brands and marketing.


Restaurant Business

Senior Editor
Restaurant Business, FoodService Director

Planet-friendlier cuisine, sustainability and shrinking carbon footprints

Sustainability goals that may have been put on the shelf during the pandemic are now returning front and center. Learn how operations in noncommercial and beyond are making eco-friendly initiatives a top priority and engaging staff and diners around them.


FoodService Director

Next in tech: Automation, robots and more

As the labor crunch and customer expectations continue to evolve, technology is playing a larger role than ever in the front and back of house. From AI and smart vending to delivery robots, hear how foodservice operators are employing new technologies to deliver more efficient, convenient and customized service.


FoodService Director

Editor-at-Large and Vice President of Content Innovation
Restaurant Business

3:45pm – 4:15pm

Networking Break

Location: McKenna Hall Prefunction (Ryan Forum)
4:15pm – 5:00pm

Culinary Workshops (choose 1 of 3)

Option 1
Option 2
Option 3
6:30pm – 8:30pm

Welcome Reception

Location: Dahnke Ballroom (Duncan Student Center)