Wednesday, October 19 7:45am – 12:00pm

Registration & Information Desk

Location: McKenna Hall, 2nd Floor
Wednesday, October 19 7:45am – 8:45am

Networking Breakfast

Location: Smith Ballroom at Morris Inn
Wednesday, October 19 9:00am – 10:00am

General Session

Location: Smith Ballroom at Morris Inn
What’s the Next Service Style?

Hear about the unique approach of delivery company All Day Kitchens and how it leverages technology and a focus on the fundamentals with the aim to “make digital, delivery and takeout better—for everyone involved.


Director of Operations, All Day Kitchens

Creating Loyalty

In today’s competitive environment, it’s not just a matter of winning over customers, but employees and potential hires, too. This session will explore several tactics foodservice brands are using to foster loyalty among their customer bases as well as their teams.


Editor-at-Large and Vice President of Content Innovation
Restaurant Business

Wednesday, October 19 10:15am – 11:00am

Culinary Workshops (choose 1 of 2)

Location: McKenna Hall
The Pulse of the Future: How to Plus Up Your Menu
Location: McKenna Hall 215

Don't miss this session that will give you insider intel on how to plus up your menu with pulses! You'll see (and taste!) firsthand how to menu these health powerhouses to maximize flavor and nutrition impact. We'll share background on what exactly pulses are, how they're grown and what makes them deliciously versatile, affordable, and sustainable. Chef Hayley will also be cooking up some easy (and tasty) inspiration for how to “Pulse Up” your breakfasts, bringing plant-based protein power to your morning menus along with ideas that showcase pulses' versatility across dayparts and cuisines.


Culinary Director

Marketing Manager
USA Pulses

Presented By:
Menu Planning for the Generations
Location: McKenna Hall 216

At Smithfield Culinary, our generational insights will help you best appeal to the needs of current customers and expand to prospective ones. Each generation is known for having distinct fashion and music styles. But did you know each also has unique dining habits? Whether driven by affinity for technology or important life milestones, each age group can be served with different offerings. Join us to learn more and see some recipes that appeal to specific generations that you serve in your operation.


Corporate Chef
Smithfield Culinary

Presented By:
Smithfield Culinary
Wednesday, October 19 11:15am – 12:00pm

Closing General Session

Location: Smith Ballroom at Morris Inn
How to Revive Your Menu - LTOs, Flavors, and More!

Post-pandemic, driving traffic with enticing menu items will be essential for operators in all segments. In this presentation, we will uncover menu tactics and trends that are helping drive sales and generate buzz with various demographics, while looking at predictive menu trends on the horizon to help you plan for years to come.


Director, Menu Research & Insights