Will Ryan

Director, User Experience & UI Development


Will is the Design Director of the newly formed UI and UX team at CBORD and Horizon Software. He leads a team of designers, researchers, and developers to think about the problems facing CBORD customers (and their customers) and find new ways to solve their pain points and address new gains for our products’ users. Will has experience as a design strategist, educator, and author. After 4 years of research and teaching in higher education at Indiana University and Ithaca College, he transitioned into a leadership role of applying service design, usability, and UX strategy to solve organizational problems at Coca-Cola, NCR, and now at CBORD.



The ingredients and flavors trending at independent restaurants often inspire menu ideas at more mainstream operations. To track what’s happening now in food and beverage, Technomic examined more than 50 menus from indies across the U.S., ranging from food trucks to fine-dining destinations.

Despite a historic drop in unemployment, foodservice operators enjoyed a slight slowdown in employee turnover midsummer, with the data signaling the dawn of a trend rather than a pause from years of acceleration, according to new research.

In a departure from its fast-casual roots, Toronto-based Freshii introduced its own school lunch program for the 2018 school year.