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General Sessions
9:00am – 10:00am

General Session

Location: Smith Ballroom at Morris Inn
What’s the Next Service Style?

Hear about the unique approach of delivery company All Day Kitchens and how it leverages technology and a focus on the fundamentals with the aim to “make digital, delivery and takeout better—for everyone involved.

Speakers:

Director of Operations, All Day Kitchens

Creating Loyalty

In today’s competitive environment, it’s not just a matter of winning over customers, but employees and potential hires, too. This session will explore several tactics foodservice brands are using to foster loyalty among their customer bases as well as their teams.

Speakers:

Editor-at-Large and Vice President of Content Innovation
Restaurant Business

11:15am – 12:00pm

Closing General Session

Location: Smith Ballroom at Morris Inn
How to Revive Your Menu - LTOs, Flavors, and More!

Post-pandemic, driving traffic with enticing menu items will be essential for operators in all segments. In this presentation, we will uncover menu tactics and trends that are helping drive sales and generate buzz with various demographics, while looking at predictive menu trends on the horizon to help you plan for years to come.

Speakers:

Director, Menu Research & Insights
Technomic

Editor
Technomic

20+Speakers
4Noncommercial Segments